/* Call results (app-call-results.js) on the contact and the consult.
   The live part of a ready call (who, the waveform, the score, the summary
   and the outcome) reads on the dark ink panel; the rubric, the coaching tips
   (volt) and the follow-up stay on the paper card. Tokens from styles.css,
   with fallbacks for the older token set. */
.call-results { display: grid; gap: 16px; margin-top: 14px; }
.call-result {
  --cr-card: var(--card, var(--surface));
  --cr-card-2: var(--card-2, var(--surface-2));
  --cr-paper: var(--paper, var(--bg));
  --cr-line: var(--line, var(--border-faint));
  --cr-line-strong: var(--line-strong, var(--border));
  --cr-muted: var(--muted, var(--text-3));
  --cr-ink: var(--ink, var(--text));
  --cr-volt: var(--volt, #CFF465);
  --cr-volt-ink: var(--volt-ink, #1F2A00);
  --cr-volt-soft: var(--volt-soft, rgba(207, 244, 101, .28));
  display: grid; gap: 14px; padding: 14px;
  border: 1px solid var(--cr-line); border-radius: var(--r-card, 16px);
  background: var(--cr-card); box-shadow: var(--shadow-card, none);
  overflow-wrap: anywhere;
}
.call-result.is-needs_attention { border-color: var(--warn); background: var(--warn-bg); }
.call-result h4 { font-size: 14px; font-weight: 600; margin: 0 0 6px; }
.call-result h5 { font-size: 13px; font-weight: 600; margin: 10px 0 6px; color: var(--cr-muted); }
.call-result p { margin: 0; }
.call-result-head { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; font-size: 13px; }
.call-result-head .badge { border-radius: 999px; }
.call-result-reason { color: var(--text-2); }

/* The live part: ink, with the waveform and the score up front. */
.call-result-live {
  display: grid; gap: 12px; margin: -2px; padding: 18px;
  border-radius: 12px;
  background: var(--ink-panel, #0B0D12);
  background-image: radial-gradient(120% 80% at 0% 0%, rgba(207, 244, 101, .10), transparent 55%);
  color: var(--ink-panel-text, #F1EEE7); box-shadow: inset 0 0 0 1px rgba(241, 238, 231, .06), var(--shadow-ink, 0 30px 60px -20px rgba(0, 0, 0, .45));
}
.call-result-live .muted, .call-result-live .call-result-head { color: var(--ink-panel-muted, rgba(241, 238, 231, .72)); }
.call-result-live .call-result-head > span:nth-child(2) { color: var(--ink-panel-text, #F1EEE7); font-weight: 600; }
.call-result-live .badge { background: var(--cr-volt); color: var(--cr-volt-ink); }
.call-result-live .ct-wave { margin: 2px 0; height: 52px; }
.call-result-live h4 { color: rgba(241, 238, 231, .72); font-size: 12px; font-weight: 500; margin-bottom: 4px; }
.call-result-summary p { font-size: 16px; line-height: 1.5; color: #F1EEE7; letter-spacing: -.005em; }
.call-result-outcome p { color: #F1EEE7; }
.call-result-live .call-result-verdict.is-pass { color: var(--cr-volt); }
.call-result-live .call-result-verdict.is-below { color: #FFC56B; }
.call-result-live .call-result-quotes summary { color: var(--cr-volt); }
.call-result-live .call-result-quotes blockquote { border-left-color: rgba(207, 244, 101, .5); color: rgba(241, 238, 231, .8); }

.call-result-score { display: flex; flex-wrap: wrap; align-items: baseline; gap: 6px 10px; font-variant-numeric: tabular-nums; }
.call-result-score strong { font-size: 40px; font-weight: 700; letter-spacing: -.03em; line-height: 1; }
.call-result-verdict { font-size: 13px; font-weight: 600; }
.call-result-verdict.is-pass { color: var(--ok-fg); }
.call-result-verdict.is-below { color: var(--warn-fg); }

.call-result-criteria { width: 100%; border-collapse: collapse; font-size: 13px; }
.call-result-criteria caption { text-align: left; font-weight: 600; font-size: 14px; padding: 4px 0 8px; }
.call-result-criteria th, .call-result-criteria td { text-align: left; vertical-align: top; padding: 10px 10px 10px 0; border-top: 1px solid var(--cr-line); }
.call-result-criteria thead th { font-size: 12px; font-weight: 500; color: var(--cr-muted); text-transform: none; letter-spacing: 0; font-family: inherit; }
.call-result-criteria small { display: block; color: var(--cr-muted); font-size: 12px; font-weight: 400; margin-top: 2px; }
.call-result-criteria td.is-fail { color: var(--coral-text, var(--danger-fg)); font-weight: 600; }

/* Coaching: what went well quietly, what to try next time as volt tips. */
.call-result-coaching ul { margin: 0; padding: 0; list-style: none; display: grid; gap: 8px; }
.call-result-coaching li { padding: 10px 12px; border-radius: 12px; background: var(--cr-card-2); }
.call-result-tips li { background: var(--cr-volt); color: var(--cr-volt-ink); }
.call-result-tips li strong { color: var(--cr-volt-ink); }
.call-result-tips .call-result-quotes summary { color: var(--cr-volt-ink); text-decoration: underline; }
.call-result-tips .call-result-quotes blockquote { color: var(--cr-volt-ink); border-left-color: rgba(31, 42, 0, .35); }
.call-result-move { margin-top: 6px; padding: 8px 10px; border-radius: 8px; background: rgba(255, 255, 255, .55); color: var(--cr-volt-ink); font-size: 13px; }
.call-result-draft { padding: 10px 12px; border-radius: 10px; background: var(--cr-paper); white-space: pre-wrap; }
.call-result-quotes summary { color: var(--link, var(--accent)); font-size: 12px; cursor: pointer; margin-top: 4px; }
.call-result-quotes blockquote { margin: 6px 0 0; padding-left: 10px; border-left: 2px solid var(--cr-line-strong); color: var(--text-2); font-size: 12px; }
.call-result-note { color: var(--cr-muted); font-size: 12px; }
.call-result-foot { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 16px; padding-top: 4px; }
.call-result-foot .btn { border-radius: 999px; }
.call-result-service, .call-result-empty {
  padding: 12px 14px; border: 1px solid var(--line, var(--border)); border-radius: 12px;
  background: var(--card-2, var(--surface-2)); font-size: 14px;
}
.call-result-empty p { margin: 4px 0 0; color: var(--muted, var(--text-3)); }
.call-results .callout { border-radius: 12px; }
@media (max-width: 640px) {
  .call-result { padding: 10px; }
  .call-result-live { padding: 16px; }
  .call-result-score strong { font-size: 32px; }
  .call-result-criteria thead { display: none; }
  .call-result-criteria tr { display: grid; gap: 4px; padding: 8px 0; border-top: 1px solid var(--cr-line); }
  .call-result-criteria th, .call-result-criteria td { border: 0; padding: 0; }
}